PWMA & FTAHK Present: Instant Messaging Tools – Latest Trends & Developments on 20 May 2020

During this unprecedented and challenging period, instant messaging tools have become essential at workplace for daily communications internally and externally. PWMA is very pleased to hold a webinar on “Instant Messaging Tools – Latest Trends & Developments” with the Fintech Association of Hong Kong (FTAHK) on 20 May 2020, and will have different industry participants share their insights and experiences on:

•  How banks are using and leveraging instant messaging (IM) tools to communicate with clients, especially during the current “social distancing” situation
•  Suggested guidelines and Do’s & Don’ts for using IM tools
•  Regulatory & Legal aspects
•  Latest technical trends and security measures